FAQs
Frequently Asked Questions
Adults (18+) residing throughout California. Work with children and teens is through referral only.
- High achievers navigating predominantly white institutions
- First(s) in their family breaking intergenerational trauma
- Therapists, healers, nurses, frontline workers wanting to explore their experiences and beliefs through a decolonizing lens
- Individuals wanting to tend to their intimacy and religious guilt
- First time trying therapy or wanting a more body based approach than Cognitive Behavioral Therapy
- Folks questioning and wanting to be in better relation to their identities
- Filipino/a/x wanting to explore with someone who identifies with their culture
- BIPOC femmes, thems, gender non-conforming, genderqueer, and LGBTQIA+ folks
- Child of immigrants, 1st, 1.5, 2nd generation, and third culture kids trying to bridge their family values with their lived experiences
Book a consultation here. You’ll receive a video link to meet and receive reminders by email.
Consultations usually last 10-15 minutes and are a chance for both of us to ask questions and get a sense of whether or not you want to try therapy with me.
A question I ask folks when we meet is: what’s bringing you to therapy right now?
You can use that time to check in with how much you feel okay with sharing in that moment; there are no wrong answers.
Together we identify what strengths you have and build on them. Your humor, values, questions about your spirituality, purpose, even your RBF are all welcome into our space. It’s never about the goals or agenda I have for you. You are the expert on your life and I’m here to help you re-member that.
We often are so amazing at thinking about what’s happened and why it happened but rarely notice what that feels like in our body, or if we do it’s when it’s overwhelming. Our work together is rebuilding trust with yourself again and noticing what that feels like, taking up space, and feeling whole again – even the parts of you that you’ve grown to dislike or has experienced trauma.
All sessions start as virtual with limited availability for in person sessions. Nature therapy is around Los Angeles, usually in Santa Monica or Redondo Beach.
- 15min consultations are complementary
- $1200 intensive sessions held in nature are a minimum of 4 hours
- $600 – $900 virtual intensive sessions are 2 to 3 hours
- $300 weekly or biweekly 50 minute sessions
- Sliding scale is available on a limited basis with the range of $150-$250*
The energetic exchange is reflected to honor the development of my craft, support sustainability for this work, and to be accessible for folks needing sliding scale. Payment plans are available for intensive sessions.
*Sliding scale slots are currently full. If you’d like to be added to the waitlist please send an email.
For low-cost private pay therapy referrals, see Open Path Collective or Therapy Aid.
No insurance plans accepted at this time. If you have an HSA or FSA, you may use that to pay for your services and an invoice can be provided for your documentation including intensive sessions.
Please note, I do not communicate directly with insurance companies on your behalf and I will not provide treatment reports or summaries to these third parties. This includes personal injury cases.
If you have a PPO plan and want to see if you can receive partial reimbursement for Out of Network (OON) services, a Superbill can be provided to you to self-advocate with your insurance. Please note insurance will likely not reimburse for intensive sessions past 1 hour.
There is no guarantee of reimbursement with your insurance. Some questions you can ask your insurance are:
- Am I covered for out-of-network mental health services?
- Is there a deductible I need to meet before being eligible for reimbursement?
- What is the reimbursement amount or percentage for seeing an out-of-network provider? (You may have to provide them with the following procedure code: 90834 or 90837)
Some reasons why I don’t accept insurance:
- Insurance plans often don’t offer enough coverage for mental health services, and you may need to get permission from them before you can receive care and restrict which providers you can see.
- Insurance companies require therapists to give a diagnosis for reimbursement, which might not be something you want on your medical record.
- There can be a lack of privacy and confidentiality because the insurance company might ask for more information about your treatment.
- Non-billable services, like learning how to cope with life changes or improving communication skills, can still be discussed in therapy sessions even if they’re not covered by insurance.
- Not using your insurance gives you more control over your care – you get to choose your therapist, length of treatment, and explore what works for you versus what insurance approves.
If you still want to use your insurance, I can do my best to recommend therapists on your insurance provider list.
I’m happy to collaborate with you and your current therapist on your healing journey. Part of our work together is having open communication, clear expectations of what we’re working on, and being honest on where your capacity is at present. EMDR is not a magic cure and being in the body may not be easy.
No Surprises Act Disclosure
All healthcare providers in the United States are legally obligated to post the following information on their website and in their physical office. Hiya Therapy is an out-of-network facility and does not offer emergency services. Every healthcare consumer now has the legal right to receive a Good Faith Estimate for services before treatment begins. This Good Faith Estimate is not an invoice and can be mutually amended to best fit the course of treatment.
YOUR RIGHTS AND PROTECTIONS AGAINST SURPRISE MEDICAL BILLS
(OMB Control Number: 0938-1401)
When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing.
What is “balance billing” (sometimes called “surprise billing”)?
When you see a doctor or other health care provider, you may owe certain out-of-pocket costs, such as a copayment, coinsurance, and/or a deductible. You may have other costs or have to pay the entire bill if you see a provider or visit a health care facility that isn’t in your health plan’s network.
“Out-of-network” describes providers and facilities that haven’t signed a contract with your health plan. Out-of-network providers may be permitted to bill you for the difference between what your plan agreed to pay and the full amount charged for a service. This is called “balance billing.” This amount is likely more than in-network costs for the same service and might not count toward your annual out-of-pocket limit.
“Surprise billing” is an unexpected balance bill. This can happen when you can’t control who is involved in your care – like when you have an emergency or when you schedule a visit at an in-network facility but are unexpectedly treated by an out-of-network provider.
You are protected from balance billing for:
Emergency services
If you have an emergency medical condition and get emergency services from an out-of-network provider or facility, the most the provider or facility may bill you is your plan’s in-network cost-sharing amount (such as copayments and coinsurance). You can’t be balance billed for these emergency services. This includes services you may get after you’re in stable condition, unless you give written consent and give up your protections not to be balanced billed for these post-stabilization services.
Certain services at an in-network hospital or ambulatory surgical center
When you get services from an in-network hospital or ambulatory surgical center, certain providers there may be out-of-network. In these cases, the most those providers may bill you is your plan’s in-network cost-sharing amount. This applies to emergency medicine, anesthesia, pathology, radiology, laboratory, neonatology, assistant surgeon, hospitalist, or intensivist services. These providers can’t balance bill you and may not ask you to give up your protections not to be balance billed.
If you get other services at these in-network facilities, out-of-network providers can’t balance bill you unless you give written consent and give up your protections.
You’re never required to give up your protection from balance billing. You also aren’t required to get care out-of-network. You can choose a provider or facility in your plan’s network.
When balance billing isn’t allowed, you also have the following protections:
You are only responsible for paying your share of the cost (like the copayments, coinsurance, and deductibles that you would pay if the provider or facility was in-network). Your health plan will pay out-of-network providers and facilities directly.
Your health plan generally must:
Cover emergency services without requiring you to get approval for services in advance (prior authorization).
Cover emergency services by out-of-network providers.
Base what you owe the provider or facility (cost-sharing) on what it would pay an in-network provider or facility and show that amount in your explanation of benefits.
Count any amount you pay for emergency services or out-of-network services toward your deductible and out-of-pocket limit.
If you believe you’ve been wrongly billed, you may contact: California Office of Insurance, 1-800-927-4357 or http://www.insurance.ca.gov/01-consumers/101-help/index.cfm
Visit https://www.cms.gov/files/document/model-disclosure-notice-patient-protections-against-surprise-billing-providers-facilities-health.pdf for more information about your rights under Federal law.
